Support Board
Date/Time: Mon, 03 Nov 2025 23:53:57 +0000
using AMP account
View Count: 1063
| [2020-12-09 15:56:33] |
| User313147 - Posts: 53 |
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Hi how do I connect my AMP trading account so I can trade using sierra chart please? I can't seem to find where to do it. |
| [2020-12-09 15:58:00] |
| John - SC Support - Posts: 42737 |
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Which trading service are you using with AMP - CQG or the Sierra Chart Order Routing Service?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-09 16:03:51] |
| User313147 - Posts: 53 |
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CQG
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| [2020-12-09 16:17:45] |
| John - SC Support - Posts: 42737 |
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Then follow these instructions: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-09 17:49:07] |
| User313147 - Posts: 53 |
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Thanks. I still want to use delayed data feed from sierra chart. So I have AMP as broker, CQG for order routing and sierra chart for delayed data. I have put my AMP info in data/trade service settings, translated symbols to current service, opened a chartbook and it says downloading continuous contract data but it doesn't load up. |
| [2020-12-09 19:49:08] |
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So I have AMP as broker, CQG for order routing and sierra chart for delayed data. You need separate installations of Sierra Chart for this. Refer to:Using Multiple Data and Trading Services at the Same Time I have put my AMP info in data/trade service settings, translated symbols to current service, opened a chartbook and it says downloading continuous contract data but it doesn't load up. Refer to:Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance And also refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-09 19:49:25
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| [2021-01-07 19:01:22] |
| User313147 - Posts: 53 |
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Hi, i'm connecting to CQG data service and i'm getting the following message in the log CQG WebAPI | Market data subscription for F.US.EPH21 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2021-01-07 13:59:11.546 Symbol Error - F.US.EPH21 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2021-01-07 13:59:11.546 |
| [2021-01-08 00:35:32] |
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Regarding those errors, refer to: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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