Support Board
Date/Time: Sat, 01 Nov 2025 15:00:32 +0000
Chart 'To' date is today and cant be changed
View Count: 753
| [2020-11-25 15:35:40] |
| User425804 - Posts: 1 |
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Hi - in chart settings the date range ends today and cant be changed. Im sure I have signed up for the delayed data feed so not sure if this is related problem. Im signed up to the Advanced level 5 subscription. Can you help please as its stopping my chart update. Regards Gavin Date Time Of Last Edit: 2020-11-25 19:11:19
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| [2020-11-25 17:35:16] |
| John - SC Support - Posts: 42699 |
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That date range for the file is supposed to have an end date of Today. That is appropriate. Refer to the information here: https://www.sierrachart.com/index.php?page=doc/ChartSettings.html#DateRangeInFile If you are having a problem, then it is not related to that. What exactly is the issue you are having? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-29 21:43:31] |
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If you have any chart updating issues, refer to help topic 3: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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