Support Board
Date/Time: Fri, 31 Oct 2025 13:14:45 +0000
Upgrade to Current Version
View Count: 670
| [2020-11-22 16:54:27] | 
| John Mc - Posts: 32 | 
| I am trying to upgrade SC from 2186 to the current version 2196. I can download SierraChartFileDownloader.exe okay but when I go to run the program the screen just flashes and nothing happens. I have tried running it as Administrator but that did nothing. I tried uninstalling Sierra Charts completely but that did nothin. Attached is the log file. | 
| Private File | 
| [2020-11-22 22:54:58] | 
|  | 
| Not sure why there is a problem. There is insufficient information in the log . Maybe it is getting blocked by security software on your system. Use the ZIP installer instead: Software Download: Sierra Chart Zip Installer Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-22 22:55:10  | 
| [2020-11-23 13:26:52] | 
| John Mc - Posts: 32 | 
| Thanx - That worked.  You can close this request. | 
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