Support Board
Date/Time: Tue, 04 Nov 2025 05:17:40 +0000
Delayed chart
View Count: 509
| [2020-11-03 15:08:19] |
| szymonowicz - Posts: 7 |
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Dear sierra chart team, My cqg account balance fall above 100$ so my account get blocked. I made a deposit now, and account is already live again. But the quotes are still deleyed. What should i do? Your sincerely, Szymon |
| [2020-11-03 16:46:26] |
| John - SC Support - Posts: 42737 |
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We see that you have gotten your Denali Exchange Data Feed setup again. The reason you are not getting the Real-Time data is that you need to connect to your trading account in order to validate the account so you can qualify for the lower-priced non-professional exchange fees. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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