Support Board
Date/Time: Tue, 04 Nov 2025 02:32:27 +0000
Data feed disconnecting stating usage time ended
View Count: 547
| [2020-10-23 15:07:00] |
| User613346 - Posts: 1 |
|
Hi, my Sierra Charts is disconnecting stating that the usage time has exipred. However I made a payment yesterday and on the Services Activation page it is showing as active see below Active Service: 5 - Advanced - Active until: 2020-11-22 23:59:59 UTC |
| [2020-10-23 15:16:13] |
| John - SC Support - Posts: 42737 |
|
Use the Forced Login option to ensure that your local version has the updated information from our servers. Refer to the instructions here: Sierra Chart - Software Login Instructions: Forced Login For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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