Support Board
Date/Time: Tue, 04 Nov 2025 02:21:48 +0000
Market indcies on Sierra Data not updating
View Count: 596
|   [2020-10-19 15:27:53]     |  
| User97684 - Posts: 136 | 
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                Pls help - i am on Rithmic + Sierra live data feed. Why is the indicies not updating ? I get market stats ( NISS-SP, TICK - NYSE, NVOL - SP) all no problem. Many thanks  | 
        
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|   [2020-10-19 15:35:22]     |  
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                You need to use the Sierra Chart Exchange Data Feed for those indices. Complete information: Real-Time Exchange Data Feeds Available From Sierra Chart: Cash Indexes Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-19 15:35:31  
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|   [2020-10-19 16:01:13]     |  
| User97684 - Posts: 136 | 
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                Thanks,  Yes i am on Denali with all CME group exchanges. The feed you are refering to - it has so many exchange son it with varying costs - which exchange exactly i must add the get the indiceis ? Thanks again for help  | 
        
|   [2020-10-19 17:15:24]     |  
| John - SC Support - Posts: 42737 | 
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                From what you show on your chart, you have the following Indices (Index Exchange): - $IXS: S&P Technology Select (S&P Indices) - $IXV: S&P Healthcare Select (S&P Indices) - $IXM: S&P Financial Select (S&P Indices) - $IXTC: NASDAQ Telecommunications Index (NASDAQ Indices) - $IXY: S&P Consumer Discretionary Select (S&P Indices) - $IXI: S&P Industrial Select (S&P Indices) Therefore, you would need the following exchanges enabled on the Sierra Chart Exchange Data Feed to be able to get all of the above in real-time: - S&P Indices - NASDAQ Indices For the most reliable, advanced, and zero cost futures order routing, use the Teton service:  Sierra Chart Teton Futures Order Routing  | 
        
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