Support Board
Date/Time: Tue, 04 Nov 2025 08:19:29 +0000
Inquiry
View Count: 581
| [2020-10-16 16:40:52] |
| User671137 - Posts: 3 |
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Greetings, i made a trade yesterday and the account balance didn't update immediately as it always does! I checked with the clearing firm and they asked me to check with you guys because on their end the balance update! Thank you |
| [2020-10-18 11:05:58] |
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It could be slow to update. Refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UnsupportedPositionAndAccountBalanceFields Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-18 11:06:11
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