Support Board
Date/Time: Tue, 04 Nov 2025 13:10:12 +0000
Live data is not moving
View Count: 591
| [2020-10-03 15:42:44] |
| User418157 - Posts: 2 |
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Hi, It is for E-mini S&P. I have the delayed data feed, but my charts freeze for 30-45 minutes and then start a download to bring it back up to the current time and then freezes again. I think the issue is with the data feed. I do not get continuous data coming through. Thank you |
| [2020-10-04 01:17:41] |
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Refer to this thread here about this and what to do: Not Receiving Delayed Exchange Data Feed? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-05 06:52:41] |
| User418157 - Posts: 2 |
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Going through this link has not helped my issue. The data coming through is still not moving continuously with the delayed feed. Still only updates every 20-45 minutes
Date Time Of Last Edit: 2020-10-05 06:53:03
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| [2020-10-05 13:19:24] |
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We are not sure exactly what you did. Enter your telephone number here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo And then sign this agreement at the bottom by typing your name: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreement&Agreement=UniformSubscriberAgreementDelayedData_20200501 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-05 13:19:49
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