Support Board
Date/Time: Sun, 23 Nov 2025 21:17:44 +0000
CQG data freeze and Sierra disconnect
View Count: 683
| [2020-09-04 09:56:37] |
| User884550 - Posts: 149 |
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my CQG data keeps freezing all the time today, sometime Sierra just disconnects First time I experience anything like this, what could be the reason? Tradovate platform on same data works OK Date Time Of Last Edit: 2020-09-04 09:57:56
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| [2020-09-04 15:09:48] |
| John - SC Support - Posts: 43119 |
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Refer to the following: CQG Trading Platform Service: Frequent Server Disconnections when Using CQG For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-04 18:52:41] |
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Also refer to: Prices / Data Falling Behind Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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