Support Board
Date/Time: Tue, 04 Nov 2025 01:59:28 +0000
Chartbooks cannot be opened although Enabled in General Settings
View Count: 1187
| [2020-07-14 06:21:49] |
| User437588 - Posts: 70 |
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I closed Sierra Chart after trading as usual. It is activated to open several Chartbooks. Now only 1 Chartbook is opened at each restart although the others are still activated. What can be the reason for this? |
Attachment Deleted. Private File |
| [2020-07-14 08:02:43] |
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Make sure those Chartbooks actually exist. And also check the relevant settings here: General Settings Window: Select Files to Open On Startup (Global Settings >> General Settings >> General >> Startup) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-14 08:03:10
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| [2020-07-15 06:36:36] |
| User437588 - Posts: 70 |
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I have checked everything but I cannot find the mistake. Where should the Chartbooks be? It surprises me that the Chartbooks can be opened by Manuel via File 1- 10. As soon as the Chartbooks are opened and I have worked with them and saved everything, the date of 13.07.20 10:43 is still there. How can that be? |
Private File |
| [2020-07-15 08:10:22] |
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It seems like perhaps the Chartbook files are being saved to a different folder than the default. Are you using Chartbook Groups at all? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-15 08:10:43
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| [2020-07-15 08:47:48] |
| User437588 - Posts: 70 |
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How can that be I haven't changed anything? No, not yet. |
| [2020-07-20 18:28:50] |
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Just verify where the chartbooks are actually being saved to. Close all of your Chartbooks and open one Chartbook through File >> Open Chartbook. Save it and then check the modified date. It should be current. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-20 18:29:01
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| [2021-08-26 09:55:37] |
| User437588 - Posts: 70 |
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Hello Thank you very much. I have uploaded all the data according to your instruction. The historical data is now displayed again every time I start the program. Thank you |
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