Support Board
Date/Time: Fri, 01 Nov 2024 00:12:41 +0000
Missing historical data
View Count: 944
| [2020-06-11 14:42:15] |
| User651082 - Posts: 5 |
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Turned on Sierra Charts this morning and I am missing historical data all the way back to March 16th. How do I get that back?
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| [2020-06-11 14:58:19] |
| John - SC Support - Posts: 35678 |
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Refer to the information here: https://www.sierrachart.com/index.php?page=doc/helpdetails6.html#h6.3 For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-11 18:05:19] |
| User651082 - Posts: 5 |
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I followed the instructions you sent. I use continuous contracts. I've had no change. When I go to Chart Settings-Advanced Settings-Continuous Contract and select "None" the 3 months of missing data before today returns. I have been using " Continuous Futures Contract-Volume Based Rollover-Back Adjusted" with no problems until this morning. How do I fix this?
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| [2020-06-11 18:22:45] |
| Sierra_Chart Engineering - Posts: 16771 |
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Disregard the link given previously. That is for Historical Daily Data. Refer to: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-11 18:23:04
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| [2020-06-11 20:20:14] |
| User651082 - Posts: 5 |
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Thanks. This worked.
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