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Date/Time: Wed, 24 Jun 2026 17:27:22 +0000



Errors on the DEPTH of the DOM whatever the mode of replays for all CME, CBOT, EUREX

View Count: 951

[2020-06-07 20:29:04]
User210074 - Posts: 63
Hello,
In replay mode the DEPTH of the DOM is false.
I tested all the replay modes.
Same observation on all CME, EUREX, ...
I tested all the stable or PreRelaese versions.
I put screenshots on the release 2118 version
This version makes less error but the problem is still there.
Impossible to replay the dom.

Sorry I put several messages because we can only put a maximum of 3 PNG captures per message
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[2020-06-07 20:29:59]
User210074 - Posts: 63
other pictures
image4.PNG / V - Attached On 2020-06-07 20:29:27 UTC - Size: 120.38 KB - 336 views
image5.PNG / V - Attached On 2020-06-07 20:29:35 UTC - Size: 138.07 KB - 325 views
image6.PNG / V - Attached On 2020-06-07 20:29:45 UTC - Size: 177.36 KB - 338 views
[2020-06-07 20:31:32]
User210074 - Posts: 63
other pictures
image7.PNG / V - Attached On 2020-06-07 20:30:55 UTC - Size: 184.61 KB - 327 views
image8.PNG / V - Attached On 2020-06-07 20:31:02 UTC - Size: 120.45 KB - 318 views
image9.PNG / V - Attached On 2020-06-07 20:31:10 UTC - Size: 132 KB - 286 views
[2020-06-07 20:32:27]
User210074 - Posts: 63
other pictures
image10.PNG / V - Attached On 2020-06-07 20:31:59 UTC - Size: 121.77 KB - 320 views
image11.PNG / V - Attached On 2020-06-07 20:32:06 UTC - Size: 116.08 KB - 300 views
image12.PNG / V - Attached On 2020-06-07 20:32:17 UTC - Size: 128.13 KB - 324 views
[2020-06-07 20:33:48]
User210074 - Posts: 63
other pictures
Attachment Deleted.
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image14.PNG / V - Attached On 2020-06-07 20:33:34 UTC - Size: 124.03 KB - 307 views
[2020-06-07 20:35:09]
User210074 - Posts: 63
other pitures
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image16.PNG / V - Attached On 2020-06-07 20:34:41 UTC - Size: 125.41 KB - 310 views
image17.PNG / V - Attached On 2020-06-07 20:34:49 UTC - Size: 102.37 KB - 339 views
[2020-06-07 21:44:38]
Sierra Chart Engineering - Posts: 104368
You should not have made so many posts, we do not need to see all of these and they are all ignored. You are using an unsupported data feed and we are declining support here.

You need to switch to this service:
Sierra Chart / Trading Technologies Futures Order Routing Service

We can help you with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2020-06-07 21:44:51

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