Support Board
Date/Time: Sat, 12 Jul 2025 08:50:00 +0000
download failed
View Count: 605
| [2020-04-01 12:14:55] |
| MarcOh - Posts: 173 |
|
Hey guys, since few days and using the 9th version, I got this "download failed" message after loading intraday charts for every single chartbook (Im not using a pquote board.) Everything is working fine, but its just annoyingly. Would be really glad. regards |
| [2020-04-01 19:11:03] |
| |
|
Do this for one of the charts where you have seen this error: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-03 10:26:10] |
| MarcOh - Posts: 173 |
|
Hey guys, not sure what went wrong, but now its working again well. thx a lot and keep up the good work! Love sierra chart! marco |
| [2020-04-03 10:38:56] |
| |
|
We see you are using Rithmic and the problem was with Rithmic.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-03 14:56:39] |
| MarcOh - Posts: 173 |
|
Like always. gosh. thanks a lot!
|
To post a message in this thread, you need to log in with your Sierra Chart account: