Login Page - Create Account

Support Board


Date/Time: Mon, 07 Jul 2025 12:57:40 +0000



Lagging in the hole chart software

View Count: 512

[2020-03-11 06:51:53]
User967248 - Posts: 4
it is getting worse and worse. Got a three monitor system. Yesterday I tried to draw a simple Fibonacci in my 5 minutes Eurex DAX Future Chart, it was not possible. Because I was not sure if the problem is connected with the CQG Datafeed, I did disconect the feed: still it is such a lagging to work in the chart. What can I do? Is there a cache to make empty the software, used it over a year on daily basis, or ist there something to do for Maintenance the system?
Thank you in advance
thomas naumann /munich
[2020-03-11 07:36:54]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 30:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

There is no cache you need to clear or maintenance.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account