Support Board
Date/Time: Tue, 04 Nov 2025 03:46:36 +0000
Symbol is unkown
View Count: 645
| [2020-02-24 18:00:13] |
| Dcas_71 - Posts: 1 |
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Hello: I am receiving this error message every time I open a new intraday chart. Also, the quote board is in ceros. http://www.sierrachart.com/image.php?Image=1582565832343.png I am looking at the symbols from the drop down list (File, find symbols, open intraday chart) I have CQG as data feed. What should I do? Thank you |
| [2020-02-24 19:25:03] |
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We see you are using CQG. You need to contact your broker about this or use the Denali exchange data feed for the real-time data: Denali Exchange Data Feed Let us know if you need help with setting up the data feed. Complete information about the problem is here: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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