Support Board
Date/Time: Tue, 04 Nov 2025 03:36:32 +0000
HKG33
View Count: 720
| [2020-02-20 00:59:37] |
| User642012 - Posts: 61 |
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HI The HKG33 historic chart stopped showing update data since 17/2, I am using CQG data feed, please advise |
 Screenshot 02-20-2020 08.22.34.png / V - Attached On 2020-02-20 00:58:50 UTC - Size: 122.8 KB - 265 views Attachment Deleted. |
| [2020-02-20 03:57:48] |
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Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-28 00:53:17] |
| User642012 - Posts: 61 |
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Hi I have followed the instructions but the HKG33 are still missing several days Please advuse |
Private File |
| [2020-02-28 03:32:38] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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