Support Board
Date/Time: Tue, 04 Nov 2025 09:19:59 +0000
CTS T-4 tick size wrong
View Count: 1150
|   [2020-02-17 15:36:57]     |  
| User435059 - Posts: 14 | 
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                Hello i try to backtest strategy in live but symbols like ZB ZN ZT have wrong tick size .  for ZB i set 1/32 and update from sever set stop 3-5 ticks profit and after execution profit stop set at x100 times level higher , i try same in YM futures works  no problems
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|   [2020-02-17 20:40:16]     |  
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                First update Sierra Chart to the current version: Software Download: Fast Update That may resolve the issue. However, due to changes by CTS there is a problem with market data for some CBOT bond futures markets when using CTS. In that case, you will need to use this service instead of CTS: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-17 20:41:04  
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|   [2020-02-17 20:44:47]     |  
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                We have discontinued technical support for CTS. You will need to use this new service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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