Support Board
Date/Time: Tue, 04 Nov 2025 14:02:23 +0000
charts are not updating although data feed is good.
View Count: 640
| [2020-02-13 15:36:39] |
| Brian Shaw - Posts: 7 |
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My charts are not updating in real time. Message reads "waiting to download Historical Data"
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| [2020-02-13 19:20:45] |
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You are using Interactive Brokers. This is not something we will provide technical help for according to the various support policies stated here: Interactive Brokers Trading Service We recommend using the Sierra Chart Exchange Data Feed to resolve this: Sierra Chart Exchange Data Feed What exchanges do you require data for? So we can make sure data is available for those. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-13 19:21:22
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| [2020-02-13 22:01:37] |
| Brian Shaw - Posts: 7 |
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CBOT,CME, COMEX, NYMEX When would the real-time quotes be available for use on these exchanges please? Cheers Brian |
| [2020-02-14 04:41:47] |
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Therefore you will want to use the Denali Exchange Data Feed. Complete instructions are here: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* Let us know if you need further help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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