Support Board
Date/Time: Mon, 07 Jul 2025 02:31:46 +0000
Sierra with AMP and Rithmic total error when trading live
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| [2020-01-28 13:12:34] |
| User392730 - Posts: 1 |
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Hi sorry for my frenglish . Yesterday i have working around 7 orders with micro NQ ... my profit was around 80 point ( 150 USD ) then sierra start showing 3 loits on my looser i was just in quantity position . Then the profit was 83 usd .... then my account balance has been only +5.65 usd ....??? Then AMP say to me all is normal they dont want help . So do we have solution . I know is small amount but i'm training for open a big 50k account ... and i feel confused where is the problem ? AMP ? Sierra or Rithmic ( i was CQG before rithmic without problem ) |
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| [2020-01-28 20:41:32] |
| Sierra_Chart Engineering - Posts: 20102 |
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Sierra Chart has discontinued technical support for Rithmic. Although for help with your questions, refer to these documentation sections: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values Trade Activity Log: Understanding and Setting the Start Date-Time for a Trades List ---- We recommend that you switch to this service as issues like these will be eliminated or greatly minimized: Sierra Chart / Trading Technologies Futures Order Routing Service And furthermore you will have server-side bracket order support with the Sierra Chart order routing service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-28 20:42:18
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