Support Board
Date/Time: Mon, 07 Jul 2025 12:52:06 +0000
[Programming Help] - Destroyed data
View Count: 646
| [2020-01-13 16:02:22] |
| User865738 - Posts: 16 |
|
Hi, I have problem with data image. I have not real time data, but delayed data are destroyed, you can see prinstcreen in attachment. How should I proceed to fix it? My settings should be good, because in friday 10.01.2020 it was ok and I didn´t change anything... Thank you |
bug.jpg| [2020-01-13 17:18:18] |
| |
|
Since you are using Interactive Brokers you need to contact them for help with real-time data. However, first refer to this help topic: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart And we strongly recommend that you use the Denali Exchange Data Feed with Interactive Brokers instead of their data feed: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: