Support Board
Date/Time: Tue, 04 Nov 2025 02:32:25 +0000
Payment options and total cost for all services
View Count: 3995
|   [2020-01-02 22:57:24]     |  
| Michael Coleman - Posts: 1 | 
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                Hello-  I am updating my trial account to live and connecting to my Interactive Broker account, but use SC data to avoid problems.  I have two questions.  I want to pay for 6 months of Service Pack 5 and use the SC real time data for CME bundle and Forex trading. I would like to make one payment, but is not clear how much needs to be paid (6 mos SC and 3 months data).   Also, are there other options to pay besides credit card or paypal?  I would like to send an ACH direct payment.  How would I do that?   Thanks for your help.
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|   [2020-01-02 23:35:28]     |  
| Tom M - Posts: 5 | 
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                I have been a subscriber with you for about one year and my subscription is up for renewal in a few days. As a TD Ameritrade customer I am concerned they will stop providing data feeds and my subscription will no longer be useful to me. My question is: will I be able to get a refund if I renew and then TD Ameritrade stops providing there data feed? Thank You Tom Date Time Of Last Edit: 2020-01-02 23:50:14  
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|   [2020-01-03 04:32:36]     |  
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                Currently, we accept all major credit cards, Bitcoin and PayPal. Through PayPal you may be able to pay directly through your bank account.  See if that option is available   after creating a PayPal account. 6 months of Service Pack 5: 172.8 USD (28.8 USD/Month). 3 months of Denali Exchange Data Feed: 75 USD (25.00 USD/month) 3 months of US Futures Exchange fees: Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts: 47.25 USD (15.75 USD / month) Refer to: Denali Exchange Data Feed Yes we can do a refund but we recommend just paying month to month. And also be aware of the Sierra Chart Exchange Data Feed for US equities data: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-03 04:33:00  
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