Support Board
Date/Time: Thu, 06 Nov 2025 19:47:41 +0000
unable to connect
View Count: 607
| [2019-07-31 16:41:41] |
| User372626 - Posts: 59 |
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If I enable server 5,the software keeps connecting and then connecting again.If I enable server 2,it can normally,but the order connot be submitted.Can you help me? Thanks! |
| [2019-07-31 17:26:23] |
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In regards to having a problem with submitting the order we need to see the Trade Service Log which indicates the rejection message. Follow the instructions here: Support Board Posting Information: Providing Lines From Trade Service Log (Providing Lines from Trade Service Log) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-31 17:26:45
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