Support Board

Date/Time: Sat, 11 May 2024 15:51:51 +0000

Post From: unable to connect

[2019-07-31 17:26:23] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In regards to having a problem with submitting the order we need to see the Trade Service Log which indicates the rejection message. Follow the instructions here: Support Board Posting Information: Providing Lines From Trade Service Log (Providing Lines from Trade Service Log) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-31 17:26:45