Support Board
Date/Time: Fri, 07 Nov 2025 03:08:09 +0000
Historical Data Download Failure
View Count: 698
| [2019-06-25 17:23:00] |
| User648008 - Posts: 13 |
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I am getting a "download failure" message not sure why?
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| [2019-06-25 18:07:42] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about 20 seconds provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-25 18:07:52
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