Support Board
Date/Time: Sun, 06 Jul 2025 18:53:17 +0000
Currency USD not allowed
View Count: 703
[2019-06-07 05:31:01] |
arruga - Posts: 253 |
Hi I have placed orders with no problems. I can see the open orders on my chart. Now I'm getting this message: Entry Time Last Activity Time Symbol Status Internal Order ID Order Type Buy/Sell Open/Close Order Quantity Price Price 2 Filled Quantity Average Fill Price Parent Internal Order ID Time in Force Good Till DateTime Service Order ID Trade Account Link ID OCO ID LastOrderActionSource Client Order ID Exchange Order ID Text Tag TrailOrderOffset TrailOrderStepAmount 2019-06-07 15:01:28 2019-06-07 15:01:28 SPY-CFD-SMART-USD Error 2252 Stop Sell Close 200 276.42999 0.00000 0 0.00000 0 Good till Canceled 1738 U7448814 0 0 New order rejected - Error validating request:-'bK' : cause - Currency USD is not allowed 0.00000 0.00000 Please advise thanks a |
[2019-06-07 14:24:33] |
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Maybe you just need to remove -USD from the symbol. However, you need to do that consistently everywhere that particular CFD symbol is used and then reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Otherwise, ask Interactive Brokers about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-07 14:25:08
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