Support Board
Date/Time: Sat, 05 Jul 2025 08:34:43 +0000
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| [2019-02-25 18:07:11] |
| BobM - Posts: 4 |
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Successfully loaded SC for first time yesterday (Sunday evening) on trail and am using all SC data feeds. I have loaded a Pnf chart and it lags real time by about half an hour. Last bar now is 9:16 AM and real time is 9:48 AM. I think I'm connected - "Con" in tool bar is grey. I seem to have data up till 9:16 and I opened the SC an hour earlier. I have reviewed my settings several times in Chart>>Chart Settings, and Global Settings>> Data/Trade Service settings. See screen shots. The DOM is stagnant and Candlestick graph also seems stagnant. I have paddled around the documentation for some time and making no progress with this issue. Any suggestions? |
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| [2019-02-25 18:32:01] |
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In regards to real-time futures data, refer to: Is Historical and Real-time Data Included? Be sure to read the page linked above *completely* before you ask further questions about real-time futures data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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