Support Board
Date/Time: Fri, 31 Oct 2025 18:41:19 +0000
chart data
View Count: 764
| [2018-11-23 20:48:35] |
| User228927 - Posts: 55 |
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There appears to be some data missing on 10/3, it goes from 8:36 bar to 9:30 bar, and it gaps on a 20 range bar chart. Tried to reload and recalculate and delete data and download. Neither method seemed to fix problem.
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| [2018-11-23 21:34:41] |
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Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-25 04:09:28] |
| User228927 - Posts: 55 |
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Here is image
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 UploadImage.png / V - Attached On 2018-11-25 04:09:15 UTC - Size: 25.29 KB - 267 views |
| [2018-11-25 04:22:50] |
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That contract was not active at that point in time. We would not help with missing data at that point in time for that contract.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-25 04:25:59] |
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Looks like you will want to use the Continuous Futures Contract chart feature: Continuous Futures Contract Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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