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Date/Time: Fri, 16 May 2025 07:03:46 +0000



Trouble with GXBT and IB

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[2018-08-23 13:55:08]
Joe Hobart - Posts: 89
I wanted to trade GXBT clearing with IB. GXBT-20180900-CFECRYPTO-USD-1 is the symbol i got from the sierra symbols finder.

I am getting "symbol is unknown, invalid value in field #541". The chart backfills but is not realtime nor will a DOM come up. I am provisioned on the IB side and able to place trades on their platform for it. I also have the sierra futures data feed enabled on this account.
image2018-08-23_9-33-30.png / V - Attached On 2018-08-23 13:53:59 UTC - Size: 41.17 KB - 279 views
[2018-08-23 16:49:23]
Sierra Chart Engineering - Posts: 104368
This part of the symbol:
20180900

Also needs to include the day in addition to the year and month.

Refer to:
Interactive Brokers Symbols: Accessing Contract Description in TWS for Symbol Details
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-08-23 16:49:36

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