Support Board
Date/Time: Thu, 15 May 2025 12:10:09 +0000
Chart Keeps reloading when I add a study collection+
View Count: 824
| [2018-07-27 10:28:36] |
| samual sprat - Posts: 343 |
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Hi, When I '+' add a study collection to an existing set of studies on my chart which is running in a sub instance, I get the following error: F.US.CLEU18 [CV-D] 10 Sec #6 | Reloading chart. | 2018-07-27 11:19:59 F.US.CLEU18 [CV-D] 10 Sec #6 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2018-07-27 11:19:59 F.US.CLEU18 [CV-D] 10 Sec #6 | There are no continuous futures contract symbols. Loading data normally. | 2018-07-27 11:19:59 F.US.CLEU18 10 Sec #6 | Reloading chart. | 2018-07-27 11:20:01 + Loading market depth data. | 2018-07-27 11:20:01 F.US.CLEU18 [CV-D] 10 Sec #6 | Chart Data Loading Thread: Load canceled. | 2018-07-27 11:20:01 Restarting the loading process. | 2018-07-27 11:20:02 + Loading market depth data. | 2018-07-27 11:20:04 Loaded depth data records for F.US.CLEU18 2018-07-25 from 2018-07-25 11:26:38 to 2018-07-25 22:00:01. | 2018-07-27 11:20:05 Loaded depth data records for F.US.CLEU18 2018-07-26 from 2018-07-26 07:20:00 to 2018-07-26 22:00:01. | 2018-07-27 11:20:06 Loaded depth data records for F.US.CLEU18 2018-07-27 from 2018-07-27 07:29:45 to 2018-07-27 11:19:02. | 2018-07-27 11:20:06 F.US.CLEU18 10 Sec #6 | Reloading chart. | 2018-07-27 11:20:12 I've tried disabling rollover on the chart and also noticed that when I hit F5 and try to find symbol, the list of symbols is not available as per the Master instance. I get the same problem when loading the study collection onto a chart on the master instance also. So what i'm doing is starting with a blank chart, loading the first study collection which works okay, then when I add the second study collection on top of the first this issue arises. EDIT. After some testing i'm finding that the chart reloading happens when I +add a study collection that contains 'Large Volume Trade Indicator' with default values Any idea? Thanks S Date Time Of Last Edit: 2018-07-27 10:47:30
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| [2018-07-27 17:18:21] |
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Make sure there is not more than one instance of the Large Volume Trade Indicator per chart. And refer to this section here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.3 - Charts Reloading Often Follow the instructions here to update the Symbol Settings in the sub instance: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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