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Date/Time: Thu, 31 Oct 2024 23:54:27 +0000



Order Rejected

View Count: 749

[2018-04-10 16:04:53]
User894467 - Posts: 19
I am using a new instance to execute trades. I am successful in so doing until after a time the orders are rejected and I have to create a new chart from the file menu which means the chart has to be rebuilt from scratch.
Is there some method by which I can re establish trading on a previously working chart?
attached are log messages.
thanks
Private File
[2018-04-10 18:25:31]
Sierra Chart Engineering - Posts: 104368
Refer to this section here about this:
Using DTC Server for Data and Trading in Another Sierra Chart Instance: Using the Correct Trade Account (Rejections Related to Simulation Mode)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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