Support Board
Date/Time: Thu, 30 Oct 2025 19:07:43 +0000
hotspotfx data
View Count: 1419
| [2013-10-03 17:03:09] |
| User21223 - Posts: 92 |
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Is it able to connect to the hotspot fx. which format to choose http://www.hotspotfx.com/technology/apifix.jsp
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| [2013-10-03 17:22:19] |
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Sierra Chart supports the FIX Bookfeed API format. You will see a service listed in Global Settings >> Data/Trade Service Settings named "Hotspot FX".
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-10-04 05:12:44] |
| User21223 - Posts: 92 |
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I can not connect to the hotspotfx Massage Log: Connecting to HotspotFX... | 2013-10-04 06:09:38 The network socket is connected. | 2013-10-04 06:09:38 FIX Session: Sending the Logon message. | 2013-10-04 06:09:38 FIX Session: Received a Logout message. Text = Invalid instance name. | 2013-10-04 06:09:38 FIX Session: Sending a Logout message. Text = Received Logout message. | 2013-10-04 06:09:38 FIX Session: Logged out and disconnected. | 2013-10-04 06:09:38 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-10-04 06:09:38 To prevent further connection attempts, select File >> Disconnect. | 2013-10-04 06:09:38 Disconnected from HotspotFX. | 2013-10-04 06:09:38 |
| [2013-10-04 05:33:16] |
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Have you contacted Hotspot about this? They have to provision you a FIX account. They may also have to allow your IP address. This is not a simple connection to achieve. This is the relevant message to communicate to Hotspot: FIX Session: Received a Logout message. Text = Invalid instance name. | 2013-10-04 06:09:38 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-04 05:33:49
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| [2015-12-22 17:58:26] |
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We do not know the answer to this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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