Support Board
Date/Time: Sat, 10 May 2025 19:39:28 +0000
Brent DOM not working correctly
View Count: 840
| [2018-03-21 15:23:38] |
| i960 - Posts: 360 |
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And no a disconnect/reconnect doesn't fix it. This is with SC (Barchart) realtime data, not IB. |
 2018-03-21 08_19_36-Sierra Chart 1720 41_brent.cht Interact.png / V - Attached On 2018-03-21 15:21:40 UTC - Size: 22.94 KB - 312 views COIL-201805-IPE [CV] [M] 987 Volume #9 2018-03-21 08_22_5.png / V - Attached On 2018-03-21 15:23:08 UTC - Size: 182.01 KB - 310 views |
| [2018-03-21 17:49:59] |
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What is the problem? Provide an image of the market depth window itself: File Menu: Open Market Depth Window (File) You can do that with Edit >> Screen Images >> Upload Chart with Overlays. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-22 21:01:36] |
| i960 - Posts: 360 |
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The problem is that clearly obvious 68.98 offer of 4 that's overlapping the rest of the DOM. Next time I see it I can get the market depth window as a capture but I checked it at the time and it showed the same bogus offer at 68.98.
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| [2018-03-25 09:24:15] |
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This should be resolved going forward from this point in time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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