Support Board
Date/Time: Fri, 31 Oct 2025 18:40:35 +0000
Why doesn't BRR-201803-CME-USD-5 work in spreadsheets?
View Count: 1589
| [2018-02-23 16:10:12] |
| auggie - Posts: 45 |
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The charts update but the spreadsheet doesn't? Thanks, Larry |
| [2018-02-23 17:56:20] |
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This question is vague. Are you referring to using the Spreadsheet Study?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-23 18:01:37] |
| auggie - Posts: 45 |
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the .scss file. This is in IB BTW. Thanks very much, Larry |
| [2018-02-23 18:18:12] |
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This is still not clear for us at all. Are you using Quote Spreadsheets or the Spreadsheet Study?: http://www.sierrachart.com/index.php?page=doc/GettingQuotes.html#QuotesOnSpreadsheets http://www.sierrachart.com/index.php?page=doc/OverviewOfSpreadsheetStudies.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-23 19:47:01] |
| auggie - Posts: 45 |
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It is a quote spreadsheet
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| [2018-02-23 23:34:08] |
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Is BRR-201803-CME-USD-5 the exact same symbol you use for a chart within Sierra Chart which is updating?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-24 12:01:54] |
| auggie - Posts: 45 |
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Yes,exactly, as it came from the File/find symbol menu. And the data feed is from IB.
Date Time Of Last Edit: 2018-02-24 12:02:51
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| [2018-02-26 18:06:01] |
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If the chart is updating in real time for this symbol, then post an image of the chart following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-26 18:17:38] |
| auggie - Posts: 45 |
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http://www.sierrachart.com/image.php?Image=151966897133.png There does seem to be a delay. What is the correct symbol? This is what File/Find symbol gave me. Thanks, Larry |
| [2018-02-26 18:49:12] |
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When that chart is active, go to Window >> Current Quote Window. Do you see nonzero bid, ask and last trade prices there?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-26 18:56:57
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| [2018-02-26 18:53:31] |
| auggie - Posts: 45 |
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No, it must be updating just once a day. What symbol should I use?
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| [2018-02-26 18:56:18] |
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Therefore, contact Interactive Brokers about this. To our knowledge, that is a valid symbol.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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