Support Board
Date/Time: Fri, 31 Oct 2025 00:24:32 +0000
Sub instance problem
View Count: 964
| [2018-01-26 20:27:42] |
| User193533 - Posts: 1 |
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When i use sierrachart in subinstance mode, same instruments doesnt refresh after few minutes. both server and client side. best regards Peter |
 subinstance problem.png / V - Attached On 2018-01-26 09:57:54 UTC - Size: 15.49 KB - 353 views |
| [2018-01-26 22:11:12] |
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As long as you know the market is active at the time you do not see a symbol update, then reconnect to the data feed following these instructions: File Menu: Procedure to Reconnect to the Data and Trade Servers If that causes the data feed to resume, then this indicates a data feed problem from CQG. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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