Login Page - Create Account

Support Board


Date/Time: Thu, 31 Oct 2024 23:53:49 +0000



charting data

View Count: 1242

[2017-06-12 13:24:20]
User420048 - Posts: 17
Hi,

I cannot get my chart to show data. I am trying to use dtn iq feed for my charting. I funded my account for $33. The set up process is very not very clear. Can you help?
Thanks,

John
[2017-06-12 14:13:30]
User420048 - Posts: 17
Reading Internal Order ID file. | 2017-06-12 09:11:31
Reading Trade Orders file. | 2017-06-12 09:11:31
Reading Trade Positions file. | 2017-06-12 09:11:31
Listening on UDP port 22903. | 2017-06-12 09:11:31
Software version: 1568 | 2017-06-12 09:11:31
Uses New Spreadsheets | 2017-06-12 09:11:31
Usage end date: 2017-07-13 | 2017-06-12 09:11:31
Enabled for: Advanced Features. | 2017-06-12 09:11:31
Enabled for: Sierra Chart Historical Data Service. | 2017-06-12 09:11:31
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-06-12 09:11:31
Current selected Data/Trading service: CQG FIX Trading | 2017-06-12 09:11:31
Chart Update Interval: 500 | 2017-06-12 09:11:31
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-06-12 09:11:31
2017-06-12 09:11:33 Local computer time | 2017-06-12 09:11:31
2017-06-12 13:11:33 Local computer time in UTC | 2017-06-12 09:11:31
2017-06-12 09:11:33 Local computer time in SC Time Zone | 2017-06-12 09:11:31
2017-06-12 13:11:29 Server time in UTC | 2017-06-12 09:11:31
Local computer UTC time and Server UTC time difference: 4 seconds. | 2017-06-12 09:11:31
Program path: C:\SierraChart\ | 2017-06-12 09:11:31
Data Files path: C:\SierraChart\Data\ | 2017-06-12 09:11:31
OS Version Number: 6.2 | 2017-06-12 09:11:31
Locale Setting: C | 2017-06-12 09:11:31


IQFeed | Connecting. | 2017-06-12 10:01:21
IQ Feed: Failed to look up the port number for the Admin connection, using default port. | 2017-06-12 10:01:21 *
IQFeed | Connecting to Admin port 9300 | 2017-06-12 10:01:21
Socket (112) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-06-12 10:01:22
Socket (112) | Shutdown and closed. | 2017-06-12 10:01:22
IQFeed | Disconnected from Admin port. | 2017-06-12 10:01:22
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-12 10:01:22
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-12 10:01:22
Starting DTN IQ Feed interface software. | 2017-06-12 10:01:22
Error starting IQ Feed interface software. Error code: 2 | 2017-06-12 10:01:22 *
IQFeed | Disconnected. | 2017-06-12 10:01:22
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-12 10:01:22

IQFeed | Connecting. | 2017-06-12 10:01:25
IQ Feed: Failed to look up the port number for the Admin connection, using default port. | 2017-06-12 10:01:25 *
IQFeed | Connecting to Admin port 9300 | 2017-06-12 10:01:25
Socket (113) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-06-12 10:01:26
Socket (113) | Shutdown and closed. | 2017-06-12 10:01:26
IQFeed | Disconnected from Admin port. | 2017-06-12 10:01:26
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-12 10:01:26
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-12 10:01:26
Starting DTN IQ Feed interface software. | 2017-06-12 10:01:26
Error starting IQ Feed interface software. Error code: 2 | 2017-06-12 10:01:26 *
IQFeed | Disconnected. | 2017-06-12 10:01:26
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-12 10:01:26

IQFeed | Connecting. | 2017-06-12 10:01:29
IQ Feed: Failed to look up the port number for the Admin connection, using default port. | 2017-06-12 10:01:29 *
IQFeed | Connecting to Admin port 9300 | 2017-06-12 10:01:29
Socket (114) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-06-12 10:01:30
Socket (114) | Shutdown and closed. | 2017-06-12 10:01:30
IQFeed | Disconnected from Admin port. | 2017-06-12 10:01:30
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-12 10:01:30
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-12 10:01:30
Starting DTN IQ Feed interface software. | 2017-06-12 10:01:30
Error starting IQ Feed interface software. Error code: 2 | 2017-06-12 10:01:30 *
IQFeed | Disconnected. | 2017-06-12 10:01:30
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-12 10:01:30

IQFeed | Connecting. | 2017-06-12 10:01:33
IQ Feed: Failed to look up the port number for the Admin connection, using default port. | 2017-06-12 10:01:33 *
IQFeed | Connecting to Admin port 9300 | 2017-06-12 10:01:33
Socket (115) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-06-12 10:01:34
Socket (115) | Shutdown and closed. | 2017-06-12 10:01:34
IQFeed | Disconnected from Admin port. | 2017-06-12 10:01:34
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-12 10:01:34
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-12 10:01:34
Starting DTN IQ Feed interface software. | 2017-06-12 10:01:34
Error starting IQ Feed interface software. Error code: 2 | 2017-06-12 10:01:34 *
IQFeed | Disconnected. | 2017-06-12 10:01:34
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-12 10:01:34
File >> Disconnect selected. | 2017-06-12 10:01:36
IQFeed | Disconnected. | 2017-06-12 10:01:36
Date Time Of Last Edit: 2017-06-12 14:23:23
[2017-06-12 14:22:46]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:

IQ Feed: Failed to look up the port number for the Admin connection, using default port. | 2017-06-12 10:01:33 *

You need to follow step 2 here:
DTN IQ Feed Data Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account