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Date/Time: Thu, 31 Oct 2024 23:47:35 +0000



CQG Historic spread data through Amp

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[2017-04-20 11:14:02]
User80541 - Posts: 13
I am with Amp using CQG feed (tried both FIx and Web API) through Amp

I can see 30 day intraday data for Crude calendar spread (CLES1M7) ..... 5min, 4 hr etc but when i switch to Daily.. does not work.. it only gives me 1 bar

FYI: Straight futures i have historical daily/weekly and intraday etc
(also through CQG qtrader i am able to chart spreads just fine.. daily/weekly etc)

Amp did confirm that i am enabled for CQG historic data including for spreads
[2017-04-20 18:03:16]
Sierra Chart Engineering - Posts: 104368
When we tested this symbol with CQG, this is the error message we got:
HD Request # 2 | Error downloading historical Daily data for CLES1M7. Exact match not found for symbol CLES1M7 | 2017-04-20 14:01:37


Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Go to the chart and select Edit >> Delete All Data And Download.

Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-04-20 18:25:43]
User80541 - Posts: 13
Attaching the message log
Also attached 3 charts
a) one straight futures chart daily (which worked
b) calendar spread intraday 15 min chart - which shows 15min for 30 days
c) calendar spread daily - which worked but shows ONLY 1 day.. today

*****************

Current selected Data/Trading service: CQG FIX Trading | 2017-04-20 14:20:21
Chart Update Interval: 500 | 2017-04-20 14:20:21
Data/Trade Service Settings automatically set. | 2017-04-20 14:20:21
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-04-20 14:20:21
2017-04-20 14:20:21 Local computer time | 2017-04-20 14:20:21
2017-04-20 18:20:21 Local computer time in UTC | 2017-04-20 14:20:21
2017-04-20 14:20:21 Local computer time in SC Time Zone | 2017-04-20 14:20:21
2017-04-20 18:09:27 Server time in UTC | 2017-04-20 14:20:21
Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-04-20 14:20:21
Program path: C:\personal\SierraChart\ | 2017-04-20 14:20:21
Data Files path: C:\personal\SierraChart\Data\ | 2017-04-20 14:20:21
OS Version Number: 6.1 | 2017-04-20 14:20:21
Locale Information: C | 2017-04-20 14:20:21

CQG FIX Trading | Using primary service for historical data. | 2017-04-20 14:21:18
F.US.CLES1M17 1 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\personal\SierraChart\Data\F.US.CLES1M17.scid | 2017-04-20 14:21:18
CQG FIX Trading | Using primary service for historical data. | 2017-04-20 14:21:18
Intraday data recording state for symbol F.US.CLES1M17 is set to download 'Pending'. | 2017-04-20 14:21:18
HD Request # 9 | Downloading Intraday chart data for F.US.CLES1M17 to the file F.US.CLES1M17.scid. Service: cqg | 2017-04-20 14:21:18
Compressing file: C:\personal\SierraChart\Data\F.US.CLES1M17.scid. This may take a while. | 2017-04-20 14:21:18
HD Request # 9 | Download start Date-Time: 2016-10-16 14:21:18.000 | 2017-04-20 14:21:18
HD Request # 9 | Receiving Intraday data for F.US.CLES1M17 starting at 2017-03-21 14:26:23 | 2017-04-20 14:21:23
HD Request # 9 | Timestamp of first Intraday data file record written: 2017-03-21 14:26:23 | 2017-04-20 14:21:23
HD Request # 9 | Received 73890 records from 2017-03-21 14:26:23 to 2017-04-20 14:20:55 (30.0 days) and wrote 73890 records for F.US.CLES1M17 | 2017-04-20 14:21:23
HD Request # 9 | Intraday download COMPLETE for F.US.CLES1M17. Completion time: 5s. Unique request ID: 8 | 2017-04-20 14:21:23
Removed historical data download ID 8 | 2017-04-20 14:21:23
Real-time Intraday chart data file updates started for F.US.CLES1M17 | 2017-04-20 14:21:23

F.US.CLES1M17 1 Min #5 | Reloading chart. | 2017-04-20 14:21:36
CQG FIX Trading | Using primary service for historical data. | 2017-04-20 14:21:36
F.US.CLES1M17 Daily #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\personal\SierraChart\Data\F.US.CLES1M17.dly | 2017-04-20 14:22:16
F.US.CLES1M17 Daily #6 | Reloading chart. | 2017-04-20 14:22:16
F.US.CLES1M17 Daily #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\personal\SierraChart\Data\F.US.CLES1M17.dly | 2017-04-20 14:22:16
HD Request # 10 | Downloading Historical Daily chart data for F.US.CLES1M17. Starting date: 1967-04-21. Service: cqg | 2017-04-20 14:22:16
HD Request # 10 | Requesting historical Daily data for F.US.CLES1M17 starting at 1967-04-20 | 2017-04-20 14:22:16
HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123 | 2017-04-20 14:22:16
HTTP connection to ds01.ddfplus.com:80 (14) | Connected. | 2017-04-20 14:22:16
HD Request # 10 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLES1M17 | 2017-04-20 14:22:17
HD Request # 10 | Daily download COMPLETE for F.US.CLES1M17. Completion time: 1s. Unique request ID: 9 | 2017-04-20 14:22:17
Removed historical data download ID 9 | 2017-04-20 14:22:17

F.US.CLES1M17 Daily #6 | Reloading chart. | 2017-04-20 14:22:17
F.US.CLES1M17 Daily #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\personal\SierraChart\Data\F.US.CLES1M17.dly | 2017-04-20 14:22:17
F.US.CLES1M17 Daily #3 | Reloading chart. | 2017-04-20 14:22:17
F.US.CLES1M17 Daily #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\personal\SierraChart\Data\F.US.CLES1M17.dly | 2017-04-20 14:22:17
HTTP connection to ds01.ddfplus.com:80 (14) | Closed. No error. | 2017-04-20 14:22:32
HTTP connection to ds01.ddfplus.com:80 (14) | Shutdown and closed. | 2017-04-20 14:22:32
imageCLEM17Historic.PNG / V - Attached On 2017-04-20 18:25:18 UTC - Size: 79.76 KB - 243 views
imageCLES1M17_15min.PNG / V - Attached On 2017-04-20 18:25:22 UTC - Size: 113.49 KB - 236 views
imageCLES1M17_Daily.PNG / V - Attached On 2017-04-20 18:25:26 UTC - Size: 25.51 KB - 255 views
[2017-04-20 18:58:23]
Sierra Chart Engineering - Posts: 104368
We did not ask for any chart images. It was unnecessary to post those.

You are running a very old version of Sierra Chart. You must update to the current version. Refer to:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-04-20 18:58:39
[2017-04-20 19:13:45]
User80541 - Posts: 13
Yes downloaded the latest version and it works now.. thank U

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