Support Board
Date/Time: Thu, 31 Oct 2024 23:47:35 +0000
CQG Historic spread data through Amp
View Count: 1673
[2017-04-20 11:14:02] |
User80541 - Posts: 13 |
I am with Amp using CQG feed (tried both FIx and Web API) through Amp I can see 30 day intraday data for Crude calendar spread (CLES1M7) ..... 5min, 4 hr etc but when i switch to Daily.. does not work.. it only gives me 1 bar FYI: Straight futures i have historical daily/weekly and intraday etc (also through CQG qtrader i am able to chart spreads just fine.. daily/weekly etc) Amp did confirm that i am enabled for CQG historic data including for spreads |
[2017-04-20 18:03:16] |
Sierra Chart Engineering - Posts: 104368 |
When we tested this symbol with CQG, this is the error message we got: HD Request # 2 | Error downloading historical Daily data for CLES1M7. Exact match not found for symbol CLES1M7 | 2017-04-20 14:01:37 Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Go to the chart and select Edit >> Delete All Data And Download. Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-04-20 18:25:43] |
User80541 - Posts: 13 |
Attaching the message log Also attached 3 charts a) one straight futures chart daily (which worked b) calendar spread intraday 15 min chart - which shows 15min for 30 days c) calendar spread daily - which worked but shows ONLY 1 day.. today ***************** Current selected Data/Trading service: CQG FIX Trading | 2017-04-20 14:20:21 Chart Update Interval: 500 | 2017-04-20 14:20:21 Data/Trade Service Settings automatically set. | 2017-04-20 14:20:21 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-04-20 14:20:21 2017-04-20 14:20:21 Local computer time | 2017-04-20 14:20:21 2017-04-20 18:20:21 Local computer time in UTC | 2017-04-20 14:20:21 2017-04-20 14:20:21 Local computer time in SC Time Zone | 2017-04-20 14:20:21 2017-04-20 18:09:27 Server time in UTC | 2017-04-20 14:20:21 Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-04-20 14:20:21 Program path: C:\personal\SierraChart\ | 2017-04-20 14:20:21 Data Files path: C:\personal\SierraChart\Data\ | 2017-04-20 14:20:21 OS Version Number: 6.1 | 2017-04-20 14:20:21 Locale Information: C | 2017-04-20 14:20:21 CQG FIX Trading | Using primary service for historical data. | 2017-04-20 14:21:18 F.US.CLES1M17 1 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\personal\SierraChart\Data\F.US.CLES1M17.scid | 2017-04-20 14:21:18 CQG FIX Trading | Using primary service for historical data. | 2017-04-20 14:21:18 Intraday data recording state for symbol F.US.CLES1M17 is set to download 'Pending'. | 2017-04-20 14:21:18 HD Request # 9 | Downloading Intraday chart data for F.US.CLES1M17 to the file F.US.CLES1M17.scid. Service: cqg | 2017-04-20 14:21:18 Compressing file: C:\personal\SierraChart\Data\F.US.CLES1M17.scid. This may take a while. | 2017-04-20 14:21:18 HD Request # 9 | Download start Date-Time: 2016-10-16 14:21:18.000 | 2017-04-20 14:21:18 HD Request # 9 | Receiving Intraday data for F.US.CLES1M17 starting at 2017-03-21 14:26:23 | 2017-04-20 14:21:23 HD Request # 9 | Timestamp of first Intraday data file record written: 2017-03-21 14:26:23 | 2017-04-20 14:21:23 HD Request # 9 | Received 73890 records from 2017-03-21 14:26:23 to 2017-04-20 14:20:55 (30.0 days) and wrote 73890 records for F.US.CLES1M17 | 2017-04-20 14:21:23 HD Request # 9 | Intraday download COMPLETE for F.US.CLES1M17. Completion time: 5s. Unique request ID: 8 | 2017-04-20 14:21:23 Removed historical data download ID 8 | 2017-04-20 14:21:23 Real-time Intraday chart data file updates started for F.US.CLES1M17 | 2017-04-20 14:21:23 F.US.CLES1M17 1 Min #5 | Reloading chart. | 2017-04-20 14:21:36 CQG FIX Trading | Using primary service for historical data. | 2017-04-20 14:21:36 F.US.CLES1M17 Daily #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\personal\SierraChart\Data\F.US.CLES1M17.dly | 2017-04-20 14:22:16 F.US.CLES1M17 Daily #6 | Reloading chart. | 2017-04-20 14:22:16 F.US.CLES1M17 Daily #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\personal\SierraChart\Data\F.US.CLES1M17.dly | 2017-04-20 14:22:16 HD Request # 10 | Downloading Historical Daily chart data for F.US.CLES1M17. Starting date: 1967-04-21. Service: cqg | 2017-04-20 14:22:16 HD Request # 10 | Requesting historical Daily data for F.US.CLES1M17 starting at 1967-04-20 | 2017-04-20 14:22:16 HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123 | 2017-04-20 14:22:16 HTTP connection to ds01.ddfplus.com:80 (14) | Connected. | 2017-04-20 14:22:16 HD Request # 10 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLES1M17 | 2017-04-20 14:22:17 HD Request # 10 | Daily download COMPLETE for F.US.CLES1M17. Completion time: 1s. Unique request ID: 9 | 2017-04-20 14:22:17 Removed historical data download ID 9 | 2017-04-20 14:22:17 F.US.CLES1M17 Daily #6 | Reloading chart. | 2017-04-20 14:22:17 F.US.CLES1M17 Daily #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\personal\SierraChart\Data\F.US.CLES1M17.dly | 2017-04-20 14:22:17 F.US.CLES1M17 Daily #3 | Reloading chart. | 2017-04-20 14:22:17 F.US.CLES1M17 Daily #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\personal\SierraChart\Data\F.US.CLES1M17.dly | 2017-04-20 14:22:17 HTTP connection to ds01.ddfplus.com:80 (14) | Closed. No error. | 2017-04-20 14:22:32 HTTP connection to ds01.ddfplus.com:80 (14) | Shutdown and closed. | 2017-04-20 14:22:32 |
CLEM17Historic.PNG / V - Attached On 2017-04-20 18:25:18 UTC - Size: 79.76 KB - 243 views CLES1M17_15min.PNG / V - Attached On 2017-04-20 18:25:22 UTC - Size: 113.49 KB - 236 views CLES1M17_Daily.PNG / V - Attached On 2017-04-20 18:25:26 UTC - Size: 25.51 KB - 255 views |
[2017-04-20 18:58:23] |
Sierra Chart Engineering - Posts: 104368 |
We did not ask for any chart images. It was unnecessary to post those. You are running a very old version of Sierra Chart. You must update to the current version. Refer to: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-04-20 18:58:39
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[2017-04-20 19:13:45] |
User80541 - Posts: 13 |
Yes downloaded the latest version and it works now.. thank U
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