Support Board
Date/Time: Tue, 04 Nov 2025 00:53:25 +0000
Missing ES intraday data
View Count: 824
|   [2016-10-12 21:01:32]     |  
| User182649 - Posts: 31 | 
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                Good afternoon. I am a subscriber to the SC real time data feed. I am missing about 3 months (6/6-9/7) of historical intraday data. This seems to have occurred when I updated to version 1469. I have tried everything that I can think of based on SC documentation including updating symbol lists, deleting and reloading intraday data, reloading historical data for all charts, etc. Any help is appreciated. Thanks  | 
        
|   [2016-10-13 00:06:03]     |  
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                Do you see this indicator after the symbol on the chart: [M]? This confirms you are using the correct symbol. If so, follow the instructions here to re-download the missing data: https://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2016-10-13 00:42:37]     |  
| User182649 - Posts: 31 | 
| 
                Many thanks.
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