Support Board
Date/Time: Fri, 01 Nov 2024 00:16:59 +0000
Global Profit/Loss Management
View Count: 3149
| [2016-08-08 05:15:40] |
| User948528 - Posts: 108 |
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Could you add an 'Option' to retain the Daily Net Loss setting through restarts for convenience? If it is being used as a risk management measure, having it reset every session is also a risk factor. An option to allow the setting to be retained or reset would put the responsibility and convenience in the hands of the user. Also, v1452, when I open the Daily Profit/Loss Management settings, the window does not appear for quite some time as if its frozen, or until I press the ALT key. This doesn't happen with any other dialog windows. |
| [2016-08-08 06:39:02] |
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The Daily Profit/Loss and the Open Profit/Loss values are persistent even after restarting Sierra Chart. So we do not know how you are coming to the conclusion that you are. If you need help with the Daily Profit/Loss, refer to: Help With Daily Profit/Loss Value One thing to check is Global Settings >> General Trade Settings >> Number of Days to Save in Trade Activity Log. Make sure the non-simulated fills is set to 10 or higher. And of course the Daily Profit/Loss will reset at the Daily Stats Reset Time. It has to. This cannot change and will not change. Also, v1452, when I open the Daily Profit/Loss Management settings, the window does not appear for quite some time as if its frozen, or until I press the ALT key. This doesn't happen with any other dialog windows. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-08 06:41:05
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| [2016-08-08 14:21:02] |
| User948528 - Posts: 108 |
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The values are persistent, but the 'activation' of the feature is not and is disabled on every restart of SC per the documentation, for safety reasons, hence the reasoning behind my request. ie, if a trader determines his max loss in any session should be -$1,000, he can use this feature as a risk management tool, but it is much less useful if it must be remembered to be set every time, for those who restart their platform daily. An option to maintain the setting as enabled through restarts would give the ability to retain both the safety feature you designed, and the convenience/risk management tool that this could provide. |
| [2016-08-08 23:55:45] |
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In the next release of Sierra Chart, there will be an option to disable the automatic disabling of the Global Profit/Loss Management Flatten Positions* options.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-09 00:57:29] |
| User948528 - Posts: 108 |
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Excellent, thank you!
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| [2016-08-14 04:33:56] |
| User948528 - Posts: 108 |
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1. What happens once the lock time has elapsed, is there any further loss limit in effect for the same day? 2. If not, can you add a second loss limit level? 3. Or at least the same loss limit, as if counting again reset from 0 once the lock time has elapsed. 4. Last, not as critical, way to easily view the status once hitting a limit, like a pop up dialog with the details, and also a way to view the locked time remaining would be useful. This is truly a great trading risk management feature, thank you for providing it! Date Time Of Last Edit: 2016-08-14 04:34:13
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| [2016-08-15 17:34:34] |
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1. We will make sure the documentation explains that once positions are flattened when the loss limit has been met, this will not occur until the next trading day. 4. We will add the remaining lock time to the Global Profit/Loss Management dialog. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-15 17:35:08
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| [2016-08-15 19:23:55] |
| User948528 - Posts: 108 |
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Please consider 2 and 3 for the future when possible. Thank you, support has been superb lately in all aspects, markedly improved, this is consensus from others as well. |
| [2016-09-07 16:37:06] |
| User948528 - Posts: 108 |
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1. When positions flattened/trading locked, existing orders cannot be cancelled, for risk management this should be allowed, or an option should exist to cancel all existing orders when positions flattened. 2. When loss limit activated, there is no notice/status given, it is confusing to suddenly be flattened and locked out without knowing if something went wrong with the platform or broker or something else. Could you add a pop up dialog with status/locked time remaining/custom text message/audio alert option? 3. Could you add a second limit/option to reset to same limit starting from 0 once lock time expired? Could allow trader to take a break after a series of losses and return, and still have a functioning risk limit. |
| [2016-09-07 17:54:21] |
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1. The orders for the Symbols and Trade Accounts which have a current Trade Position also have any working orders canceled at the same time. We verified this is the case now. When trading is locked, it is locked. It is not even possible to cancel orders and that will not change. This is by design. If you want to be able to cancel orders, do not use the feature to lock trading. However, the orders are canceled. 2. This is already the case. The messages are added to the Trade Service Log and that window is opened if it is not already. This is documented here: http://www.sierrachart.com/index.php?page=doc/GlobalProfitLossManagement.php#FunctionalDescription 3. There are no plans for this now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-09-07 17:54:58
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| [2016-09-07 18:33:06] |
| User948528 - Posts: 108 |
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They were new orders to open a position for a different instrument which were not and could not be cancelled after trading was locked. Cancelling ALL orders on the account to avoid initiating new positions when loss limit is reached and trading is locked would make the most sense to me, but understand your answer, thank you.
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| [2016-09-07 22:40:21] |
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There is a way of unlocking trading while it is locked and we will document how this is done.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-10-29 19:13:04] |
| User948528 - Posts: 108 |
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In v1473, this feature is malfunctioning as documented, it should be disabled once the limit is hit for that day. In fact, it remains in effect and any new position entered after the limit is hit and unlocked, is immediately flattened again, resulting in immediate losses paid by the trader. This has occurred more than once, both without and with selecting the reset trigger date function. The only way then to reset it is to disable the feature.
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| [2016-10-29 20:52:09] |
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This will happen if you do restart Sierra Chart because the particular Date-Time that the Trade Positions for a Trade Account were flattened is cleared because Global Profit/Loss management now supports multiple accounts and there is not easy way to save that information. This is one reason the feature automatically is disabled upon startup. It may have been you who wanted the functionality to remain active upon a restart. So it is not malfunctioning. It is only a case of state information not remaining upon a restart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-10-29 20:53:39] |
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Also: This has occurred more than once, both without and with selecting the reset trigger date function
Obviously if you are doing the underlined part, what you describe is going to happen. This should be very clear to you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-10-29 20:53:43] |
| User948528 - Posts: 108 |
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It occurred without a restart.
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| [2016-10-29 21:02:16] |
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We are checking on this. One thing that we see is that when new day starts in UTC time, the Global Loss Management will go into effect again. This may be the reason for the apparent problem because a new day is starting earlier than expected.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-10-29 21:02:40
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| [2016-10-29 21:34:27] |
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This is what we have determined: 1. The documentation needs to explain that when there is a restart of Sierra Chart, that the date the positions have been flattened is cleared and that the Global Loss Management is in effect again if enabled. 2. The Date-Time used to consider whether positions have been flattened for the day, needs to be in the time zone of Sierra Chart and not GMT/UTC time. This is the only explanation for the problem that you had. Otherwise, the functionality is working as documented. 3. The status display on the Global Profit/Loss Management dialog was not indicating that the global loss management was actually disabled for the day, when in effect it was. This was nothing more than a display problem. It had no effect on the functionality. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-11-18 03:30:58] |
| User948528 - Posts: 108 |
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1. This is still problematic when an unplanned restart is needed, is it possible for you to figure out a way to retain that state information through a restart? 2. Have you fixed the problem with #2 above, regarding SC using the correct time to reset the feature? |
| [2016-11-18 03:49:04] |
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1. We will think about this. It is involved though. 2. Yes this was fixed on the very same moment we explained the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-08 17:22:14] |
| User948528 - Posts: 108 |
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As it works on the loss side, once positions flattened/trading locked after hitting the limit, for the profit side also, feature should be disabled until the next trading day?
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| [2016-12-08 18:13:13] |
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The Profit and Loss management features are separate. There are no plans to associate them together. You will need to manually disable the Global Profit Management. Refer to: http://www.sierrachart.com/index.php?page=doc/GlobalProfitLossManagement.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-08 19:28:50] |
| User948528 - Posts: 108 |
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I do not mean to associate them together, just that once a limit/flatten is triggered on the profit side, and if trading is continued after, the feature should be disabled until the next trading day. Understand it can be done manually, just suggesting, thanks.
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| [2017-01-10 16:55:20] |
| User948528 - Posts: 108 |
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Have not had this issue in live trading again, but recently updated to v1505 and testing on sim today, after daily loss reached, status showed as feature disabled until next day, with trigger date of today. However once next trade was placed, was immediately flattened again. This would have cost money had it been a live trade.
Date Time Of Last Edit: 2017-01-10 16:56:10
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| [2017-01-10 18:08:59] |
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. However once next trade was placed, was immediately flattened again. This would have cost money had it been a live trade.
Did you restart Sierra Chart? Was the trade for a different account than previously?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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