Support Board
Date/Time: Fri, 09 May 2025 14:23:26 +0000
s_LogonRequest Failing despite receiving LOGON_SUCCESS result
View Count: 1016
| [2015-10-29 13:01:57] |
| User436004 - Posts: 7 |
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In my s_LogonRequest, I am only setting ClientName, Username, and Password. SC Log: DTC Protocol server | Incoming connection from 127.0.0.1. | 2015-10-29 12:57:06 * DTC Protocol server #1 | Enabling TCP_NODELAY | 2015-10-29 12:57:06 DTC Protocol server #1 (DTCClient) | Received logon request from. | 2015-10-29 12:57:09 DTC Protocol server #1 (DTCClient) | Sending Logon response message to client. | 2015-10-29 12:57:09 Socket (0) | Shutdown and closed. | 2015-10-29 12:57:09 s_LogonResponse.Result = LOGON_SUCCESS Any ideas? |
| [2015-10-29 19:19:25] |
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What do you mean by "failing". We want you to update to the latest prerelease, 1317 and try this again. The logging has been improved upon. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-10-31 03:48:55] |
| User436004 - Posts: 7 |
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Using 1317, I now see: DTC Protocol server #1 (DTCClient) | Sending successful Logon response message to client. Result text: Connected to SC DTC Protocol server | 2015-10-31 03:45:48 Followed By: DTCServer (0) | Shutdown and closed. | 2015-10-31 03:45:48 This second line tells me that the socket connection has been closed by SC. I am have a class derived from CAsyncSocket and I am receiving an OnClose event. |
| [2015-10-31 06:19:03] |
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We have added some additional logging and ensured that the heartbeat interval cannot be set to less than 5 seconds. The basic problem is you have not set the heartbeat interval as explained here: http://dtcprotocol.org/index.php?page=doc/doc_DTCMessageDocumentation.php#ConnectionLogon Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-01 04:24:22
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