Support Board
Date/Time: Fri, 09 May 2025 15:11:52 +0000
Post From: s_LogonRequest Failing despite receiving LOGON_SUCCESS result
| [2015-10-31 06:19:03] |
| |
|
We have added some additional logging and ensured that the heartbeat interval cannot be set to less than 5 seconds. The basic problem is you have not set the heartbeat interval as explained here: http://dtcprotocol.org/index.php?page=doc/doc_DTCMessageDocumentation.php#ConnectionLogon Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-01 04:24:22
|