Support Board
Date/Time: Fri, 19 Dec 2025 12:16:27 +0000
Each timeframe chart takes 30 seconds to download.
View Count: 1176
| [2014-11-20 08:05:54] |
| User46092 - Posts: 17 |
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Each time I switch to a different timeframe chart ie. from 1 min to 5 min, the chart takes 30 seconds to download. I have a fast internet connection. Is this a data feed issue? Thanks in advance. |
| [2014-11-20 18:41:22] |
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This is not a data feed issue. Refer to these specific help topics for help with this: https://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.1 https://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.8 https://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.12 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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