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Date/Time: Mon, 26 Oct 2026 20:07:58 +0000



I would like to request a refund

View Count: 44

[2026-10-26 18:10:51]
User727721 - Posts: 1
Hello, i'm contacting you today because i made a big mistake. More exactly, i haven't informed beforehand, and i bought the sierra chart package 10 and the denali exchange feed. To be honest, I don't have the posibilities right now to open a live account with 100$, therefore i would like to ask you for a refund to my credit card if possible. I just purchased the packages now, and i really don't want to lose this money. I hope you can help me in this matter.
Have a great day!
[2026-10-26 19:33:39]
John - SC Support - Posts: 48333
We moved this to an Account Support Ticket and took care of it at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1793042860505130188#TopOfTicket
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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