Support Board
Date/Time: Fri, 23 Oct 2026 16:11:17 +0000
Subject: Trial Account – SC Data Not Enabled / MES Chart Not Loading
View Count: 37
| [2026-10-23 09:49:50] |
| User908604 - Posts: 1 |
|
Hello Sierra Chart Support, My Sierra Chart trial is active until November 5, 2026. In Data/Trade Service Settings, SC Data shows "Not enabled on package". I selected MESZ26-CME from the Free Trial Symbols list, but the chart remains blank and historical data does not download. I would like to test the available delayed futures chart and Trading DOM during my trial without purchasing a paid package. Could you please check my trial data access and advise whether it can be enabled? Thank you. |
| [2026-10-23 13:37:19] |
| John - SC Support - Posts: 48310 |
|
You need to verify your email address in order to use the Trial. You can take care of this here: https://www.sierrachart.com/UserControlPanel.php?page=EmailVerification&UserID=581295 For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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