Login Page - Create Account

Support Board


Date/Time: Mon, 12 Oct 2026 17:31:46 +0000



Backfill request 18M in 45 min

View Count: 25

[2026-10-12 14:52:07]
MarcOh - Posts: 177
That's definitely not normal—18 million records (ticks/records) in under 45 minutes suggest that Sierra Chart is either reloading historical ticks in an infinite loop or buffering a massive amount of redundant data.

Is anyone else having the same problems? Does anyone have any advice? Other than telling me to buy CME data to get around whatever the issue is.

Thank you
[2026-10-12 15:14:06]
Sierra_Chart Engineering - Posts: 25146
We see you are using Rithmic data. So we cannot help with this. Use the Denali Exchange Data Feed:
Denali Exchange Data Feed

No this could not be true:
Sierra Chart is either reloading historical ticks in an infinite loop or buffering a massive amount of redundant data.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account