Login Page - Create Account

Support Board


Date/Time: Fri, 02 Oct 2026 19:15:21 +0000



Trade order issues

View Count: 28

[2026-10-02 15:19:09]
Asad1939 - Posts: 21
I've has a number of issues with Sierra chart today.

The program stopped showing me new data (the last trade price was updating on the right of the chart but the chart was frozen, no new candles). So I retarted sierra chart, When I reopened I got the message "Exchange not Authorized". So I reconnected the feed and then restarted the program. I don't see the Exchange not Authorized message anymore.

Update: Mid trading day my denali CME data feed was deactivated. Once I reactivated, all was normal again.
Date Time Of Last Edit: 2026-10-02 18:14:26

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account