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Date/Time: Sat, 14 Nov 2026 10:10:16 +0000



data doesnt load when i log in

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[2026-09-28 04:54:39]
User870729 - Posts: 1
hi, i dont know why but after i log in the datafeed doesnt connect. i tried re updating the software again but it doesnt work. i tried hitting "connect to data" in the file section. Please help. i understand this thread may have already been created. but i also come to realize i cannot get around this without a team member. thank you so much.
[2026-09-28 15:55:30]
John - SC Support - Posts: 48527
The first thing is that you need to verify your email address in order to use the trial. You can do this at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=EmailVerification

Second, be aware that there is a limited list of symbols available during a trial, and the amount of data is limited. Refer to the following:
Sierra Chart Trial Account
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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