Support Board
Date/Time: Fri, 25 Sep 2026 10:19:56 +0000
TRIAL Actication.
View Count: 28
| [2026-09-25 08:08:58] |
| floofem - Posts: 1 |
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Dear Sir/Madam, I have created an account for trial, although it says activated and gives me the dates (2026-10-16 23:59:59 UTC 22 Days), Data not loading, also it says "Not Connected", I tried to Disconnect and Connect to Data Feed, but still not working. Please help me solve this issue ASAP. Thank you in advance, |
| [2026-09-25 09:03:07] |
| User719037 - Posts: 2 |
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Hello, I am experiencing the exact same issue. I created my Sierra Chart account on September 21, 2026, and my Trial Package is still active until October 12, 2026. However, Sierra Chart shows “Not Connected”, and I am unable to load data. I have also tried disconnecting and reconnecting to the Data Feed, but this does not resolve the issue. Could someone from Sierra Chart please clarify what is causing this? I would also appreciate a response so I can help troubleshoot this issue on my side as well. Thank you! |
| [2026-09-25 09:58:15] |
| User720887 - Posts: 1 |
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Yes today i created free trial account and it successfully created but when i logged in software it says "Not Connected", I tried to Disconnect and Connect to Data Feed, but still its not connecting.Please resolve this as soon as possible. Thank you! Date Time Of Last Edit: 2026-09-25 09:59:18
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