Support Board
Date/Time: Wed, 02 Sep 2026 16:33:22 +0000
Crashing After Updating to Latest Version
View Count: 34
| [2026-09-02 12:04:47] |
| User688525 - Posts: 397 |
|
Hello Sierra Chart, I have attempted to upgrade from a pre-2800 version of Sierra to the latest 2947. Each time a chartbook is loaded Sierra Chart crashes. I have also tried 2940 as a test and the same happens. Is there a log file that contains the crash error(s)? In the meantime, I have reverted back to the pre-2800 version Thank you |
| [2026-09-02 13:51:20] |
| John - SC Support - Posts: 47751 |
|
Please get us a chartbook that is causing this issue by following these instructions: Support Board Posting Information: Attaching a File (Optional) As noted in the instructions, you can attach the file privately, so only you and Sierra Chart can access it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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