Login Page - Create Account

Support Board


Date/Time: Wed, 12 Aug 2026 03:14:42 +0000



Error

View Count: 16

[2026-08-11 23:05:40]
User130696 - Posts: 119
Hello,

I see following error in modal window when I start Sierrachart instance, and all my original settings have been erased, please fix it asap.

Sierra Chart

X

There has been a configuration file checksum error.

OK
[2026-08-11 23:46:15]
Sierra_Chart Engineering - Posts: 24502
Exit from all instances of Sierra Chart, and then restore a backup copy of the global configuration file for the instance of Sierra Chart that is giving this error, from the past. Instructions:
Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Restoring Backup Global Configuration File
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account