Support Board
Date/Time: Thu, 17 Sep 2026 05:07:33 +0000
Data not downloading
View Count: 170
| [2026-08-02 16:40:17] |
| Evangelos Makris - Posts: 4 |
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None of my charts open Socket gracefully closed by remote side is the message i am getting, while Waiting to Download Historical Intraday Data is highlighted on frozen charts. Please help me resolve this issue. Thank you
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| [2026-08-02 22:35:27] |
| Sierra_Chart Engineering - Posts: 24880 |
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We do not have a clear understanding of what the problem is. Are you able to see the chart and it is not updating with current data? That would make sense at the time you posted this because the markets were closed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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